Little (I hope) bump in the road...

So I saw my GP last Tuesday to see about getting a letter of medical necessity.  I saw a nurse practicioner, who consulted with my GP, and wrote a general outline for the letter.  She was going to put it on the office manager's desk and told me it should be typed out in a day or two.  I left it go all last week.  On Monday I called my surgeon and asked if they had received all the info for insurance approval.  They had my psych eval letter, but that's all.  My endo hadn't sent her letter yet, and my GP hadn't sent the letter yet.  I called the GP and spoke to a woman on the phone who assured me it would be done that day.  I emailed my endo, who jumped right on it and sent it over.

Fast forward to today -

I called my surgeon's office again to check on the status of the letters.  They had the letter of medical necessity from my endo, but NOT from the GP.

So I called the GP again!  I left a message on the phone for them.  I received a call back about half an hour later from the office manager.  She informed me that she couldn't write my letter because I hadn't seen the doctor since 2004.  What?!?!?!

I clearly remember seeing the doctor in 2013.  Definitely not since then - I have't been sick - and since I see my endo regularly for the diabetes I have no need to go in to see him unless I am sick.

When I went over all this with her, she became rude and obnoxious!  I was flabbergasted!  She even went so far as to accuse me of asking her to lie on the letter!  What????  All I asked her to do is report the facts and write the letter.  It shouldn't have been that hard, considering it was already written out and approved by the GP.

We left it that she was meeting with the GP at 1:30 and would talk to him about it.  You would think I'd get a call back then, wouldn't you?  But no - apparently she has no time to call back the people she mistreats.

If I can't get the letter from my GP I'm going to lose my mind.  I know I have one from the endo already, but my surgeon advised me to get a letter from both just in case.

I will have to call back tomorrow - and possibly have it out with this lady.  Hopefully I won't need to talk to the doctor to get this straightened out.  And hopefully I can get insurance approval without the letter anyway.